THE COMPANY PROFILE
THE BIRTH OF A NEW INDUSTRY PLAYER
The condition of the walk-up hotel industry needs to be improved in terms of products and services and a large part of its market remains untapped which provides opportunity to new industry players where it can also be profitably successful.
This was the result of the feasibility study conducted by the management when it formed the company in 2002.
The company’s goal is to provide quality and affordable hotel products and services acceptable to its target market based on their perception of value at a cost that allows the company to be profitable. The management perceived that once the company attained its goal, it will constantly enjoy loyalty of its patrons and in effect, gain dominance in the industry fortified with its continued expansion.
ON THE COMPANY’S GOAL OF BECOMING THE PREMIER LODGING INSTITUTION...
VISION:
The leading and most profitable walk-up hotel in the industry and the premier small-scale lodging institution in the country.
MISSION:
To establish and operate profitable, convenient, and high quality walk-up hotels at a value and location acceptable to guests for their extreme satisfaction.
KEY OBJECTIVE:
To support the growth and profitability of Nice Hotel by providing convenient and high quality facilities and services to guests who belong to the B, C and D income class with preference for hotel services within the Philippines.
CORPORATE IMAGE:
The premier walk up hotel institution known to provide quality rooms and services at reasonable prices.
GUIDING PRINCIPLE:
Leadership by example.
THE WAY TO ACHIEVE OUR MISSION
QUALITY AND EXCELLENCE:
We strive to create a level of quality, performance and value in everything we do to earn the respect of our guests and competitors.
TEAM SPIRIT:
Teamwork is essential to our success. The job is too big to be done alone. Each of us brings our own special qualities to the team and together we can achieve far greater results. We support each other and share our successes. We are enthusiastic and enjoy what we do.
UNDERSTANDING THE NEEDS AND WANTS OF GUESTS:
We genuinely care about the needs and wants of our guests to ensure their extreme satisfaction.
GOOD COMMUNICATION:
We highly value the communication we have between our guests and each other. We strive to create and maintain an open forum for the sharing of ideas, questions and problems. Listening and understanding are the foundations of good communication.
COMMITMENTS:
We shall promote quality awareness that everyone is responsible for the quality of his own work. We shall promote cooperation, teamwork and respect among employees. We shall also ensure that everyone understands the policies implemented and maintained at all levels of the organization.
HOW WE VALUE OUR GUESTS...
The guests are treated as kings during their stay. We want to create and maintain a lasting relationship with them since they are the main reason to our business existence.
THE GUESTS:
The guests are the MOST IMPORTANT PERSONS in our premises.
They are not dependent on us. WE ARE DEPENDENT ON THEM.
They are not interruptions in our work. THEY ARE THE PURPOSE OF IT.
They are not outsiders in our business. THEY ARE PART OF IT.
We are not doing them a favor by serving them. THEY ARE DOING US A FAVOR BY GIVING US THE OPPORTUNITY TO DO SO.
THE BIRTH OF A NEW INDUSTRY PLAYER
The condition of the walk-up hotel industry needs to be improved in terms of products and services and a large part of its market remains untapped which provides opportunity to new industry players where it can also be profitably successful.
This was the result of the feasibility study conducted by the management when it formed the company in 2002.
The company’s goal is to provide quality and affordable hotel products and services acceptable to its target market based on their perception of value at a cost that allows the company to be profitable. The management perceived that once the company attained its goal, it will constantly enjoy loyalty of its patrons and in effect, gain dominance in the industry fortified with its continued expansion.
ON THE COMPANY’S GOAL OF BECOMING THE PREMIER LODGING INSTITUTION...
VISION:
The leading and most profitable walk-up hotel in the industry and the premier small-scale lodging institution in the country.
MISSION:
To establish and operate profitable, convenient, and high quality walk-up hotels at a value and location acceptable to guests for their extreme satisfaction.
KEY OBJECTIVE:
To support the growth and profitability of Nice Hotel by providing convenient and high quality facilities and services to guests who belong to the B, C and D income class with preference for hotel services within the Philippines.
CORPORATE IMAGE:
The premier walk up hotel institution known to provide quality rooms and services at reasonable prices.
GUIDING PRINCIPLE:
Leadership by example.
THE WAY TO ACHIEVE OUR MISSION
QUALITY AND EXCELLENCE:
We strive to create a level of quality, performance and value in everything we do to earn the respect of our guests and competitors.
TEAM SPIRIT:
Teamwork is essential to our success. The job is too big to be done alone. Each of us brings our own special qualities to the team and together we can achieve far greater results. We support each other and share our successes. We are enthusiastic and enjoy what we do.
UNDERSTANDING THE NEEDS AND WANTS OF GUESTS:
We genuinely care about the needs and wants of our guests to ensure their extreme satisfaction.
GOOD COMMUNICATION:
We highly value the communication we have between our guests and each other. We strive to create and maintain an open forum for the sharing of ideas, questions and problems. Listening and understanding are the foundations of good communication.
COMMITMENTS:
We shall promote quality awareness that everyone is responsible for the quality of his own work. We shall promote cooperation, teamwork and respect among employees. We shall also ensure that everyone understands the policies implemented and maintained at all levels of the organization.
HOW WE VALUE OUR GUESTS...
The guests are treated as kings during their stay. We want to create and maintain a lasting relationship with them since they are the main reason to our business existence.
THE GUESTS:
The guests are the MOST IMPORTANT PERSONS in our premises.
They are not dependent on us. WE ARE DEPENDENT ON THEM.
They are not interruptions in our work. THEY ARE THE PURPOSE OF IT.
They are not outsiders in our business. THEY ARE PART OF IT.
We are not doing them a favor by serving them. THEY ARE DOING US A FAVOR BY GIVING US THE OPPORTUNITY TO DO SO.